Orders will be shipped once product is in stock unless a requested ship date is chosen. Any product not in stock will be placed on a back order and will ship upon arrival of goods. Product will automatically allocate to shippable orders each day so cannot be held for future ship dates.
Notate any special shipping instructions such as: need lift gate / no dock / residential or notify call required on your purchase order as additional charges may apply.
Please verify all bill to / ship to address and order details when you receive your sales order confirmation
EXPRESS - Your order will be palletized and we will obtain a freight quote for your confirmation. Custom pallet fee is $50.00 per pallet.
ECONOMY - For orders totaling $0-1000 the customer will pay the exact freight charges, $1500-2499 the freight charge will be a flat $300 and any orders that are $2500+ will receive a 10-15% freight cap depending on location. Transit time ranges from 2-3 weeks.
DROP SHIP - Customer provides BOL or shipping labels and schedules the pick up and delivery directly with chosen carrier, $25 handling fee per order and $50 pallet fee if applicable.
*HTD does not provide residential delivery options. Delivery addresses must be able to accommodate a 54' truck.
Undamaged product can be returned with the understanding that:
If packaging shows signs of damages: